Customer Reviews

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Tharushi Dias
Absolute garbage service. Sent us nearly expired products

This happened weeks ago, when you people, you absolute idiots sent us cat food that was days away from expiring. It’s been weeks since they have now expired. You kept saying that you will send a refund, that you’ll send a courier to pick up the very clearly expired cans of trash. Shitty, inconvenient, rude, poor service.

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FAQs

Who are Pet Essentials and what products do you offer?

Pet Essentials is one of the leading pet food and accessories suppliers in Sri Lanka, offering a wide range of high-quality products. We provide premium pet food, treats, grooming items, healthcare supplies, and accessories for cats, dogs, fish, and more.

Do you offer free shipping?

Yes! We offer free delivery on orders over Rs. 10,000.

Can I return a product if I'm not satisfied?

Unfortunately, returns are not accepted. Please ensure you review your order carefully before confirming.

How can I track my order?

After placing your order, you’ll receive an email with a tracking link to monitor your shipment.

How can I contact customer support?

You can reach us via our hotline at 0756229799 or contact us on WhatsApp for quick assistance.

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